WOKRCOVER REMEDIAL MASSAGE

Work-related injuries can affect your comfort, movement, and daily routine. I offer WorkCover-approved remedial massage that focuses only on the areas related to your workplace injury. My aim is to help reduce pain, restore mobility and support your return to work. All treatment follows the injury areas approved on your WorkCover claim and outlined in your GP referral.

  • WorkCover remedial massage is targeted treatment that supports recovery from workplace injuries.
    It’s focused, clinical and designed to help your body heal safely.

    This type of massage is:

    • For workplace injuries only

    • Directed only to your approved injury sites

    • Guided by your GP referral and WorkCover approval

  • You may be eligible for WorkSafe-funded remedial massage if:

    • You have an accepted WorkCover claim

    • You have a current GP or specialist referral

    • Your WorkSafe agent has approved remedial massage as part of your treatment plan

    Common injury-related concerns include:

    • Neck and shoulder pain

    • Lower back pain

    • Repetitive strain injuries

    • Post-injury muscular tightness and restricted movement.

  • 1. Approval Required

    Before we begin, your WorkCover Agent must approve remedial massage as part of your treatment plan.

    2. Provide Your Documentation:

    To ensure your WorkCover session is approved and billed correctly, please send me the following before your first appointment:

    • WorkCover claim number 

    • WorkCover agent name + contact details

    • GP referral for Remedial Massage

    • Date of injury

    • Any medical notes, reports or imaging related to your injury

    3. Your First Session:

    During your initial appointment, we will cover:

    • Your injury history

    • Current symptoms

    • Movement and posture assessment

    • Targeted treatment on the approved injury areas only

    4. Ongoing Sessions:

    Ongoing WorkCover appointments are kept short, focused and injury-specific. Each session includes:

    • A brief check-in

    • Targeted remedial massage to the injury-related areas only

    5. Reports:

    If your WorkCover agent requires a progress report, I can provide one.


    Please Note: A small report-writing fee applies.

  • All WorkSafe remedial massage sessions are paid on the day. After your appointment, I will provide a detailed receipt with all the information your WorkCover agent needs.

    You can then submit this receipt for reimbursement through your insurer. This ensures your treatment stays compliant and avoids any delays in your claim.

  • WorkCover funding is strictly for treatment related to your approved workplace injury.
    This means WorkCover does NOT cover:

    • Full-body massage

    • Relaxation or stress-relief massage

    • Treatment on areas not related to your WorkCover-approved injury

    • Extra time beyond your approved session length

    • Add-ons such as hot stones, aromatherapy or cupping (unless approved)

    • Any non-clinical or wellness-based services

    If you would like treatment outside your approved injury areas, this can be added as a private upgrade and must be paid by you on the day.

    These boundaries help keep your treatment compliant, ethical and aligned with WorkSafe guidelines.

  • WorkCover clients follow the same cancellation policy as all BARE Remedial appointments.

    • Cancellations within 24 hours: A cancellation fee applies, as the time has been reserved for you.

    • No-shows: A full session fee applies.

    WorkCover does not pay cancellation or no-show fees, so these charges must be paid by you.

    This policy ensures fairness, protects appointment times and keeps your treatment plan consistent.

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FAQs

  • Yes. All WorkSafe remedial massage sessions are paid on the day, and I provide you with a receipt to claim back through your WorkSafe agent.

  • Yes — as long as your treatment is approved, your WorkSafe agent will reimburse you once you submit your receipt. Processing times vary depending on the insurer.

  • Yes. WorkSafe requires a current GP or specialist referral for remedial massage to be funded under your claim.

  • No. WorkSafe only covers injury-specific remedial massage, focusing strictly on the areas approved in your claim.

  • Sessions are usually 30–45 minutes, depending on what your approval allows and the clinical needs of your injury.

  • Anything outside WorkSafe’s approved time or injury areas may require a private gap payment.

  • Yes — only if those areas are listed on your WorkCover claim and approved in your referral. If it’s not approved, it must be treated privately.

  • Bring your:

    • Claim number

    • Insurer/agent name

    • Case manager details

    • GP referral

    • Any imaging or reports you want me to see

  • You can still book as a private remedial massage client.
    Once your claim is accepted, we can switch to WorkSafe (payment on the day + receipt to claim).

  • Your GP can request it, and your agent will assess whether remedial massage is appropriate for your injury. If they haven’t approved it yet, you can book privately in the meantime.

  • Yes — there’s a specific WorkCover appointment type available in my online booking system so everything is correctly documented.

  • WorkSafe remedial massage helps reduce pain, restore movement, improve function and support your return-to-work plan. Treatment is structured to assist your recovery.